MHL Privacy Policy

Privacy Policy

Mark Herring Lighting (MHL) understands you value privacy, and we want to make your online experience satisfying and safe. Our privacy policy describes our obligations to you. Use of this site is subject to this policy.

Data collection

We collect only personally identifiable information which visitors to this website specifically and voluntarily provide. MHL receives identifiable information, such as:

  • The contact details and organisational roles of our actual and prospective clients, suppliers and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles.

  • Personal information collected in the course of providing services to our clients.

  • Personal information collected in relation to persons who attend events we run, sponsor or are otherwise involved in. 

  • Personal information collected when individuals communicate with us (including via email).

  • Personal information collected from our employees during the course of carrying out our duties and activities as an employer (in some instances this may include sensitive information such as health information if related to the employee’s role).

  • We might also collect general user information such as users internet protocol addresses, browser type and internet service provider details and other technical information when you visit our associated websites.

We collect most information directly from individuals when we deal with them.

The personal information we collect may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations, when you use our websites or our social media, or by third parties. If you contact us, we may keep a record of that contact.

In any instance where non-mandatory information is sought, the website visitor will be notified at the point of collection and will be provided with the opportunity to opt out.

Visitors are also able to send emails through this site. Messages will contain the user's screen name, email address, and any additional information the user may wish to include in the message.

Additional provision of data by user

A user may choose to provide personal information in the following examples:

  • Order publications or reference materials

  • Participate in "join our mailing list" initiative or similar

  • Contact us for further information

  • Register for events and webinars

  • Initiate a support request

When a visitor provides personal information to us, we use it only in connection with the purposes for which it was provided to us (or as apparent from the context of collection). This data is not shared with other entities or shared with a third party, other than as described in this statement or otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

MHL makes every practical effort to avoid the excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at www.ligts.co.nz to raise concerns.

Cookies and log files

Cookies may be used on some pages of our site. "Cookies" are small text files placed on your web browsing device that assist us in providing a more customised website experience. For example, a cookie can store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is MHL’s policy to use cookies to make navigation of our websites easier for visitors and facilitate ease of access. Site statistics are compiled by third parties, (such as Google or Bing), and therefore your IP address may be passed to third parties for statistical reporting only.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our website; however, other functionality in the site may be impaired. After termination of the visit to our site, you may delete the cookie from your web browsing device.

To properly manage our website, we may anonymously log information on our operational systems and identify categories of visitors by items such as domains, geographic locale and browser types. These statistics are reported in the aggregate to us. This is to ensure that our website presents the best effective web and mobile experience for visitors.

Disclosure to Third parties

It is MHL’s policy only to disclose information to third parties under the following circumstances:

  • As required by law through subpoena, search warrant or other legal correctly sanctioned processes

  • When explicitly requested by an authenticated visitor, and notified in writing

  • When required to deliver publications or reference materials requested by a visitor

  • When required to facilitate events hosted by a third party

  • In connection with resolving a support request

The MHL’s website does not collect or compile personally identifying information for dissemination or sale to outside parties for marketing purposes or host mailings on behalf of third parties.

Personal data collected by MHL may be transferred or disclosed to third-party service providers (and their subcontractors and associates) who process the information on MHL’s behalf. These service providers, subcontractors and subsidiaries include providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services. They may be located outside the country where a visitor is located. As a result, a visitor’s information may be transferred outside the country where they’re located.

Third-party links in website

Several places throughout the website it may link to other websites that do not operate under MHL privacy practices. When you follow links to other websites, MHL privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Data retention

Some of the information we receive is not retained. Contact information about visitors (such as information generated through registration for access to areas on the site) will be kept as long as the information is required to service the contact request completely, or until a user request that we delete that information. Mailing list information, discussion posts and email are kept for only the period considered reasonable to facilitate the visitor's requests.

Choices

Personally identifiable information provided to MHL through this website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide the necessary instructions.

Privacy and SPAM

As MHL is based in New Zealand where relevant we will comply with the "Privacy Act 2020" and for unsolicited electronic communications "The Unsolicited Electronic Message Act 2007."

Access

Each visitor has the right of access to personal data they have submitted through our website. Enquiries about the accuracy of identifying information previously submitted to MHL through this website or requests to have outdated information removed should be directed to info@lights.co.nz. MHL is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested and practical, MHL will delete identifying information from current operational systems.

When MHL retains personally identifiable information, MHL assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. MHL does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if MHL is informed that any personal data collected through a website is no longer accurate, MHL will make appropriate corrections based on the updated information provided by the authenticated visitor.

Security

MHL has implemented generally accepted “best practice” standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration or destruction.

Legal

Unless stated otherwise the copyright of all material on this site is held by MHL. MHL is provided on the basis that persons accessing the website undertake responsibility for assessing the relevance and accuracy of its content.

The legal entity within New Zealand, and provider of this website and associated business is Mark Hering Lighting Limited.

Modifications

MHL reserves the right to modify or amend this statement at any time by publishing an updated version here. The current version of the statement will be accessible on this website.

Enforcement of this Privacy Policy

If you have comments or questions concerning this policy, please contact us at info@lights.co.nz, or +64 (3) 3656020.

Terms & Conditions

This Privacy Policy coexists with our Terms & Conditions that can be viewed here.